Terms and Conditions

1. INTRODUCTION

1.1 I am RAJ, trading as FREE BODY, and I will provide the online fitness coaching services described in this Agreement (“Services”).

1.2 By booking or using my Services, you (“Client,” “you,” or “your”) agree to these Terms and Conditions. Please read them carefully.

1.3 This document forms a legally binding agreement between you and FREE BODY (“I,” “me,” “we,” “us”).

2. SERVICES PROVIDED

2.1 VIP Online (Full Access Coaching) I will provide personalised online fitness coaching, including but not limited to:

  • Customised gym training plans updated as you progress

  • Calorie tracking and adjustments

  • Weekly 7-day tailored meal plans

  • Weekly check-ins and progress reviews

2.2 Core Coaching (Group Program) I will provide group online fitness coaching, including but not limited to:

  • Bi-weekly group check-ins

  • Calorie targets & workout plan provided

  • Access to group chat/community

  • Monthly challenges/incentives

  • General guidance (not individualised or 1-1)

2.3 The Services (whether VIP Online or Core Coaching) are intended to improve your general fitness and performance.

2.4 I am not a medical professional. You should consult your doctor before starting any new exercise or diet program.

3. BOOKINGS AND START DATE

3.1 You can book Services (whether VIP Online or Core Coaching) through my website or by email.

3.2 I will confirm your booking via email. This confirmation marks the “Start Date” of the Agreement.

3.3 Before I provide any Services (whether VIP Online or Core Coaching), you must complete and return a Client Health and Information Form.

3.4 I may refuse bookings if I do not have availability or if the information provided is insufficient.

4. QUALIFICATIONS AND SERVICE STANDARDS

4.1 I hold the following qualifications:

  • Level 3 Diploma in Fitness instructing and  Personal Trainer

  • Level 2 Gym Instructions

  • Applying the principles of nutrition to a physical activity programme

4.2 I will provide the Services (whether VIP Online or Core Coaching) with reasonable care, skill, and professionalism.

4.3 If you are dissatisfied with any aspect of the Services (whether VIP Online or Core Coaching), please contact me promptly so I can address your concerns.

5. PAYMENT TERMS

5.1 The fee for VIP Online is £200 per month. The fee for Core Coaching is £39.99 per month, payable in advance

5.2 Payments can be made via the payment link on my website or other agreed methods.

5.3 Payments will be processed by Techfident Ltd on behalf of Free Body. You may see Techfident Ltd on your bank or credit card statements.

5.4 Fees may be subject to change with prior notice. New fees apply to bookings made after notification.

5.5 By signing up for online coaching, you agree to pay the applicable monthly fee for your chosen plan:

  • VIP Online (Full Access Coaching): £200 per month. The initial payment of £200 will be charged on the date of registration. This will establish a recurring monthly subscription of £200, billed automatically on the same calendar day each month thereafter.

  • Core Coaching (Group Program): £39.99 per month. The initial payment of £39.99 will be charged on the date of registration. This will establish a recurring monthly subscription of £39.99, billed automatically on the same calendar day each month thereafter.

5.6 If payment is overdue by more than 7 days, I may suspend or cancel your access to the Services (whether VIP Online or Core Coaching).

6. CANCELLATION AND TERMINATION

6.1 Cooling-Off Period

If you pay more than £42 (only applicable to VIP Online plan at £200/month), you may cancel within 14 calendar days of the Start Date without penalty.

6.2 To cancel, notify me by email or post before the 14-day period ends. If you use the Services (whether VIP Online or Core Coaching) during this period, you waive this right.

6.3 I will refund any payments made within 14 days of cancellation.

6.4 After Cooling-Off Period
Either party may terminate the Agreement with 28 calendar days’ written notice.

6.5 If you terminate early, you will need to contact myself and you will be refunded for any paid Services (whether VIP Online or Core Coaching) not yet delivered.

6.6 Outstanding fees for Services (whether VIP Online or Core Coaching) already provided must be paid in full.

6.7 VIP Coaching monthly subscriptions cannot be paused but can be cancelled any time before the next payment is due.

6.8 Core Coaching subscriptions (£39.99/month) are billed monthly and, as the plan is under £42, no statutory cooling-off period applies. Payments cannot be refunded once the new billing cycle has started. You may cancel at any time before your next payment is due, and your access will continue until the end of the current billing period.

7. INTELLECTUAL PROPERTY

7.1 All content provided by FREE BODY, including text, graphics, images, meal plans, videos, and software, is owned by FREE BODY or licensed to me.

7.2 By submitting any content to me (e.g., progress photos), you grant FREE BODY a worldwide, royalty-free, perpetual license to use, display, and distribute such content.

7.3 You may use my content for personal, non-commercial purposes only.

7.4 You must not copy, modify, distribute, or commercially use any of my content without prior written consent.

8. MEDICAL DISCLAIMER

8.1 I am not a medical practitioner or registered dietitian.

8.2 You should consult a healthcare professional before beginning any new diet or exercise program.

8.3 Participation in fitness activities carries inherent risks of injury. You acknowledge and accept these risks.

8.4 Core Coaching provides general fitness and nutrition guidance and is not personalised to your individual circumstances beyond calorie and workout recommendations. If you require a tailored approach, you should select the VIP Online plan.

9. PROHIBITED USE

9.1 You agree not to use my website or Services (whether VIP Online or Core Coaching) in any way that:

  • Causes damage or disrupts the experience of others

  • Is unlawful, abusive, harassing, threatening, or otherwise objectionable

  • Violates any applicable laws or regulations

  • Infringes intellectual property rights

10. USER RESPONSIBILITIES

10.1 You agree to provide accurate, complete, and current information when signing up or communicating.

10.2 You must promptly update me with any changes to your contact or health information.

10.3 I reserve the right to cancel your subscription immediately for breaches of these Terms.

11. NO WARRANTIES AND LIMITATION OF LIABILITY

11.1 The Services (whether VIP Online or Core Coaching) and website content are provided “as is” and for informational purposes only.

11.2 I make no guarantees about the completeness, accuracy, or effectiveness of the Services (whether VIP Online or Core Coaching).

11.3 I will not be liable for any loss, injury, or damages arising from your use of the Services (whether VIP Online or Core Coaching) or reliance on information provided.

12. REFUND POLICY

12.1 FREE BODY does not offer refunds once Services (whether VIP Online or Core Coaching) have been delivered.

12.2 You may cancel future subscriptions at any time following the cancellation process in section 6.

13. CONTACT INFORMATION

If you have questions or concerns about this Agreement, please contact me at:

FREE BODY COACHING

Email: freebodycoaching94@gmail.com